Version: 2.0 (Last Updated: November 4, 2025)

AGREEMENT BETWEEN USER AND ONLINETRADESMEN

By accessing or using any part of the Onlinetradesmen platform — including our websites, subdomains, mobile or tablet applications (“Apps”), communication tools, or any related services operated by Feely Consulting Limited — you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, together with any applicable supplemental terms such as our Business User Terms where relevant.

Effective Date: Unless otherwise stated below, updates to these Terms take effect seven (7) days after publication (the “Effective Date”). Continued use after the Effective Date constitutes acceptance.

DEFINITIONS

  • “We”, “us”, “our”: Refers to Onlinetradesmen, the trading name of Feely Consulting Limited (Company Number 331220), registered at Unit 14, Churchtown Business Park, Dublin 14, D14 W257, Ireland.
  • “Service”: Refers to the Onlinetradesmen platform and all related online properties and tools, including websites, subdomains, mobile or tablet applications (“Apps”), communication systems, or affiliated websites owned, operated, or controlled by Feely Consulting Limited. This includes, without limitation, www.onlinetradesmen.ie, tradesmen.onlinetradesmen.ie, and jobs.onlinetradesmen.ie.
  • “You”, “your”: Refers to any individual or entity accessing or using the Service (including via websites, subdomains, Apps, or related services).
  • “Service Providers”: Independent tradespeople or businesses that subscribe to the Onlinetradesmen platform, including through its websites, subdomains, or Apps. Service Providers are not affiliated with us beyond their subscription and are solely responsible for their own work and communications with users. Payments are made directly between you and the Service Provider unless expressly stated otherwise.
Additional Terms for Business Users:

If you are a business user, trade professional, or subscriber, your activities are also governed by our Business User Terms & Conditions. These apply in addition to these general Terms. In the event of any inconsistency, the Business User Terms prevail for business subscribers.

CHANGES TO THESE TERMS

We may update these Terms at any time, including changes to charges. Unless otherwise required by law, updated Terms take effect 7 days after publication on this page and may be notified to registered users via their account or by email where appropriate.

Material Changes for Consumers: Where a change would reasonably be considered material for a consumer (for example, a change to core features, fees, or your legal rights/remedies), or where you pay a subscription/fee for access to digital services, we will provide at least 30 days’ advance notice by email (where available) and/or via your account. You may terminate your use of the Service without penalty before the change takes effect. Continued use after the stated effective date constitutes acceptance of the updated Terms.

These change provisions are without prejudice to any longer notice period or additional requirements that may apply under mandatory consumer law. Business subscribers remain subject to the change provisions in the Business User Terms.

USING ONLINETRADESMEN TO FIND SERVICE PROVIDERS

  1. You warrant that all information you provide (including project details and contact information) is, to the best of your knowledge, true, accurate and not misleading in any material respect.
  2. You may only use the Service to find services for your own properties for which you have authority to sanction third-party services.
  3. Contract Between You and the Service Provider: Service Providers are independent businesses. Any discussions, agreements, or contracts are solely between you and the provider. We are not a party to any contract for works or services between you and a Service Provider.
  4. No Agency, Brokerage or Guarantee: Onlinetradesmen is an online intermediary only. We do not supervise, direct or control a Service Provider’s work, do not act as their agent or broker, and do not guarantee workmanship, availability, pricing, timelines, outcomes or payments between you and any Service Provider.
  5. You are responsible for choosing a Service Provider that meets your needs. We are not liable for any damages related to providers found via the Service.
    Indemnity (Non-Consumer Misuse / Third-Party Claims): To the fullest extent permitted by law, you agree to indemnify and hold harmless Feely Consulting Limited trading as Onlinetradesmen from and against losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of: (a) your breach of these Terms; (b) your unlawful use of the Service; (c) content you submit that infringes third-party rights; or (d) claims brought by a Service Provider against us arising from your conduct. This indemnity does not apply where such losses arise from our own negligence, fraud or wilful misconduct, and does not limit any mandatory consumer rights.
  6. To help you find providers, we may share your project details and information you submit (including your name and phone number) with selected providers.
  7. You agree to receive essential service communications (e.g., replies, notifications). Marketing communications are only sent where you have opted in and can be withdrawn at any time.

Our Service may link to third-party websites. We are not responsible for their content, policies, or operation; inclusion of a link does not imply endorsement.

USING ONLINETRADESMEN RESPONSIBLY

You agree not to use the Service for any illegal, harmful, or prohibited activities, including posting misleading or defamatory content, impersonation, interference with the Service, or distributing malware. We may suspend or terminate accounts that breach these conditions.

DIGITAL SERVICES ACT (DSA)

Onlinetradesmen complies with the EU Digital Services Act (Regulation (EU) 2022/2065) and provides transparent procedures to protect users.

Reporting Illegal Content (Notice)

If you believe content on our platform is illegal or violates our Terms of Use, please submit a notice. Be specific and include relevant URLs. Incomplete reports may not be processed.

  • Use our contact form (select “Report Illegal Content”).
  • Include: the exact URL(s); a description of the content; why it is illegal or violates our Terms; your name and contact details; and a statement that you have a good-faith belief the information is accurate.
  • We will review notices within 3 business days and act where appropriate. If action is taken (e.g., removal or restriction), we will provide a statement of reasons.

DSA Contact for Authorities

This single point of contact accepts official communications from Member State authorities, the European Commission and the European Board for Digital Services in the following languages: English and Irish (Gaeilge).

  • Email: [email protected]
  • Mail: DPO Officer, Onlinetradesmen, Unit 14 Churchtown Business Park, Dublin 14, D14 W257, Ireland

Note: Users should submit notices via the contact form.

Internal Complaints / Appeal

If you disagree with our content decision (removal/restriction), you may submit an internal complaint within 6 months via the contact form (select “Decision Appeal”). We will review and respond with reasons.

Seller (Tradesperson) Verification

We take seller standards seriously and have mandatory checks in place. We run a series of validations and identity/qualification checks on all service providers applying to join our sites. These checks promote safety and reliability but do not constitute a warranty of suitability or credentials.

Transparency Reporting

While not designated a VLOP under the DSA, Onlinetradesmen will publish an annual summary on our website covering the volume and nature of notices received and actions taken.

Protecting Minors

If you are under 18, your parent or guardian must agree to your use of our site or apps. Our contract is with the parent or guardian, who is responsible for the minor’s compliance. Parents or guardians should discuss online safety with minors. You are responsible for arranging access and ensuring all users on your connection are aware of and comply with these terms.

COMMUNICATING WITH USERS / ONLINE FORUMS

Onlinetradesmen may provide forums or messaging features. By using them, you agree to:

  • Post appropriate and relevant content only;
  • Not harass, threaten, or abuse others; refrain from hate speech;
  • Respect privacy and intellectual property rights;
  • Not post spam, self-promotion, or unlawful/defamatory content.

Data Protection: See our Privacy Policy for details on how we collect and use information.

We may remove content we deem inappropriate and may terminate access to these features at any time.

CONTENT SUBMISSIONS

We do not claim ownership of content you submit (e.g., feedback, ratings, images, videos). By submitting content, you grant us the following rights:

  • Standard Usage: A licence to use certain content in connection with operating and promoting our business, including displaying non-private information on our platform, social channels, or other marketing materials.
  • Get Promoted Content: For content submitted to “Get Promoted”, you (as a business user) grant us a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, fully sublicensable licence:
    • To use, copy, reproduce, adapt, modify, publish, display, distribute, translate, and create derivative works from such content (including editing, repurposing, or removing such content at our discretion); and
    • To use your business name, logo, and related business information to promote your business and our services, including on our site, social media, marketing materials, or other promotional content.

You understand and agree we have no obligation to use content submitted to “Get Promoted”.

Acceptable Content and Third-Party Rights:

  • You are solely responsible for ensuring your content complies with law and does not infringe third-party IP rights.
  • You warrant and represent you hold all necessary rights, licences, and permissions to submit the content and grant the licences above.
  • You agree to indemnify and hold us (and our officers, directors, employees, agents, and affiliates) harmless from any claims, losses, liabilities, costs, or expenses (including legal fees) arising from your breach of these Terms or any third-party IP claim relating to your content.

LIABILITY DISCLAIMER

Information May Have Errors: The information on our Service may contain mistakes or typos. We regularly update it, but we cannot guarantee complete accuracy at all times.

Hiring and Contracting: We are not responsible for the results or consequences of your decisions to hire or contract Service Providers found via the Service. Always perform your own due diligence. We are not a party to any contract for works or services between you and a Service Provider.

Get Professional Advice: Do not rely on our Service for critical decisions (medical, legal, financial, etc.). Seek professional advice tailored to your situation.

Limited Liability: To the fullest extent allowed by law, we are not liable for any damages related to:

  • Using or being unable to use the Service;
  • Information found on the Service;
  • Delays, problems, or errors with our services;
  • Any act, omission, or default of a Service Provider or user;
  • Indirect or consequential losses, including loss of profits, data, or goodwill.

Standards-Based Clarification: While we take reasonable steps to validate certain information at application stage, verification is limited to documentation supplied at that time. We do not undertake ongoing monitoring or guarantee continuing validity. Users should carry out their own checks before hiring.

Extension of Limitation: To the fullest extent permitted by law, these limitations and exclusions of liability also apply to any claims asserted against our directors, officers, employees, agents, or contractors arising out of or in connection with the Service.

Non-Excludable Liabilities: Nothing in these Terms limits liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.

Consumer Rights: Nothing in these Terms is intended to exclude, limit or circumvent any statutory rights you have as a consumer under Irish or EU law, including where such terms would be considered unfair. Where any provision conflicts with mandatory consumer law, that provision shall be read down to the minimum extent necessary for compliance.

Force Majeure

We are not liable for failure or delay in performing obligations where caused by events beyond our reasonable control (including natural disasters, strikes, pandemics, power or internet outages, or government action).

Insolvency

If Feely Consulting Limited enters liquidation, receivership, or insolvency, these Terms automatically terminate except for clauses intended to survive termination (including limitations of liability and indemnities). Any prepaid fees may be unrecoverable. Users should maintain appropriate insurance cover for their own protection.

NO PERSONAL LIABILITY OF INDIVIDUALS

To the fullest extent permitted by law, you agree that you will not bring any claim personally against any of our directors, officers, employees, agents, or contractors arising out of or in connection with your use of the Service. You acknowledge that the Service is provided by Feely Consulting Limited trading as Onlinetradesmen, and any claims will be pursued only against that entity.

Nothing in these Terms limits or excludes liability for fraud or fraudulent misrepresentation, or any liability that cannot be limited or excluded under applicable law. This clause does not affect any rights you may have under mandatory consumer protection laws.

TERMINATION / ACCESS RESTRICTION

Our Right to Terminate: We may terminate or restrict your access to the Service at any time, including for breach of these Terms or conduct detrimental to the Service.

Jurisdictional Limits: If any part of these Terms conflicts with mandatory local consumer laws, those laws prevail to that extent.

No Special Relationship: Using our Service does not create any partnership, employment, agency, or fiduciary relationship between you and Onlinetradesmen.

Legal Compliance: We may share information or limit access if required by law enforcement or competent authorities.

Severability: If a court finds any part of these Terms invalid, the remainder continues in effect.

Entire Agreement: These Terms (and any supplemental terms referenced here) are the complete agreement between you and us regarding the Service.

GOVERNING LAW

These Terms are governed by the laws of the Republic of Ireland. The Irish courts shall have jurisdiction over any dispute arising from these Terms or your use of the Service, without prejudice to any mandatory consumer protections that may allow you to bring claims in your country of residence within the EEA/UK.

All content on the Service is protected by copyright. “Onlinetradesmen” is an EU trademark. All rights reserved.

OTHER TRADEMARKS

Other company or product names mentioned on the Service may be trademarks of their respective owners. Use of third-party marks does not imply endorsement.

If you believe content on our Service violates copyright, please contact us via our contact form. Include the URL(s) of the allegedly infringing content, a description of the work, your contact information, and proof of rights/authority.

MISCELLANEOUS

  • No Waiver: A failure to enforce a right is not a waiver of it.
  • Assignment: You may not assign or transfer your rights or obligations without our prior written consent. We may assign our rights and obligations to an affiliate or successor in interest.
  • Third-Party Rights: No third party has rights under these Terms, except as expressly stated.
  • Notices: Routine user communications should be sent via our contact form. Formal notices to authorities can use the DSA contact above.
  • Links to Policies: Please also review our Privacy Policy and Cookie Policy.

Contact Us: For general queries, please use our contact form.